WEB Customer information request for Dick Whittington silver pantomime charm.

Hello,
we put through an order to this supplier on the 13th January for 365 charms.
I just double checked and we ordered the Dick Whittington charms.
Currently we have received about 139 charms on the order as they now send when they have produced a batch.
We have literally received another batch today BUT I am sad to say the Dick Whittington is not in there.

I shall email them and see if they can give us an idea of time.
I am sorry for the delay but this is what is so frustrating for us also.
One of the main charms we need is the Staffie dog charm EC2009 but they are taking an age to get it to us.
Kind regards Simon

http://www.maldonjewellery.com/dick-whittington-sterling-silver-charm-925-x-1-pantomime-story-charms-ec999-7044-p.asp

On 1X/0X/2015 10:48, iXXXXXXm wrote:

Customer Information Request 
Hi Before xmas I spoke to a gentleman regarding a Dick Whittington Cat and Milestone silver charm that you had previously stocked. 
I was advised that at that time you were out of stock with no possibility of getting it back in before xmas. 
I still require this item but see that still no sign of new stock. 
Is it possible that you can obtain this item for me with delivery before end of month? 
I look forward to your reply Regards IXXXXXXXXl

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